This is an internal control panel, via which our B2B customers modify search engine settings and operate bookings. Middle office links front page and content suppliers, and it is where one can turn on / off suppliers, set mark-ups, payment methods etc.
Middle office allows one to:
Manage system appearance
Create and configure B2B / B2C projects
Set and alter mark-ups
Employ analytic and marketing tools
Manage Payment Gateways
Exercise additional services
Manage XML data output
Administer invoice issuance
Explore other opportunities
OVIO is a self-propelling engine. It works to ensure convenient all-around service.
All OVIO processes – from flight search to sending tickets to the end user – are done automatically and without fail. This feature applies both to our clients and end users, and it is because of this feature we and our clients save a great deal of time and effort. Process automation makes the booking particularly easy to the agency, as well as end users. For example, automatic online check-in tool utilizes accumulated entry data (that end users fill in during booking process) and does the check-in when the time comes.
Payment for flight
Delivery of tickets / Boarding passes / Vouchers
Auto ticketing in GDS
Status update emails (order, payment info, online check-in stages etc.)
OVIO clients can also order an automatic invoice issuance which makes obtaining of invoices much easier and quicker to their end users.
Content is the King. We give you the means to wield it.
This feature links all the processes and services available, and forms a booking to the end user. Combining suppliers’ offers and prices, payment methods, mark-ups, additional service providers’ content and processes – all allow for various combinations in our clients’ offerings.
With regards to indirect flights – OVIO is able to take into account LCC and GDS flights and link them to form one destination. Combinations of LCC+LCC, LCC+GDS, GDS+GDS are available. Price is very important factor influencing end users’ choices, and our clients can choose how to set flight combination preferences, giving them the tools to establish their business strategy and become more competitive. Another important aspect is our cached lowest price offers, as it gives the opportunity to view the cheapest offers for specific destinations in particular date range. It is a key to better marketing opportunities.
The same applies to hotels – our B2B customers are in control of large hotel database, and it is up to them which ones to put on the table to meet end their customers’ expectations.
Regardless of the enormous amounts of information to process, our search engine works swiftly to provide end users with optimal price and quality solutions.
Price and commissions
Flexible pricing enables our customers to excel in price competition
An extensive mark-up module allows our B2B clients to set margins and configure them according to different set of criteria. It is a sophisticated module enabling to adapt to the market peculiarities; it also can be used as an additional tool for marketing, for our clients may decide at which booking process stage the mark-up is shown. That is, whether to show total prices in the search results stage or to add mark-ups at later booking stages.
Margins can be set either according to its percentage value or simply as an absolute value.
Criteria, according to which mark-ups can be set:
Number of passengers
Languages and Localization
Explore different markets as a local.
OVIO is multilingual and supports more than 10 languages. It increases our flexibility and the ability to adapt different markets, which is why our team is ready to include more languages if there is a need, thus localizing our clients’ services. The core benefit is the possibility to export language packages as CVS documents or import the already existing translations. OVIO allows our customers to overwrite the existing texts and individualize the whole system at their will.
Main languages used:
Information is liberating. OVIO shares every bit of your progress.
We have established a notification system that provides our clients with information at every stage. Notifications may be distinguished by what is notified and what kind of information is given.
First, end users – when doing a booking, they receive information at every stage they advance. Information about their status can be sent via e-mail and text messages (SMS); it is also shown in their accounts. End users may also be notified about additional services, e. g., hotel offerings when an end user is making or has already made a flight booking. This feature can be utilized for marketing purposes – up / cross / post selling.
Second, with regards to particular booking, You are notified of every step that end users take. This allows for analyses on their behavior, practices, and what works best. Data on this can be exported and manipulated at Your will.
Lastly, OVIO always notifies about system updates, new tools and components installed.
It’s always the right time and the right method.
OVIO accepts payments 24/7. Coupled with a range of payment methods that are supported, it makes OVIO very easy to conduct business with. There is a possibility to install even more payment methods – because end user shouldn't face any discomfort when completing a transaction.
Transactions are processed momentarily, and since OVIO employs price validation (price is checked several times), both You and Your clients can be sure fare didn’t suddenly change. Because automation also applies for processing transactions and ticket redeeming, no manual work is included thus relieving OVIO from administrative costs.
Payment Gateway (PayPal, Paysera, PayU, DotPay, bank link)
From agents deposit
Deferral of the payment
Cash in agency
The principle is simple – You are the agent company and You form a partnership with sub-agents that put Your offerings into their website. By cooperating with sub-agents You expand Your services’ exposure. You can be selective about whether to install the whole search and booking system, or to promote only particular offerings from Your website.
Affiliate Module options:
HTML link – the simplest and easiest solution. Sub-agent embeds link to its website, and search results pop up on the main source (Your website);
Search box plug-in – customizable (color, font, size) search box that appears on sub-agent’s website. Search box uses Your company logo;
Private label – fully customizable sub-agent website where the sub-agent may use its logo. Nevertheless, it’s Your resources that are being used behind the scenes – all the prices and availabilities are updated according to Your website.
Integration with 3rd party applications
Integration with 3rd party applications
We want to be a part of your success which is why we’re flexible with our way of doing things. OVIO is fully compatible with other Open Source Systems (OSS), thus allowing our clients to exploit the benefits OSS gives. Our clients may assemble their website tailored for their business strategy.
Because our team believes compatibility and flexible mindset are crucial for global reach.
Take care of Your clients with ease
This is a module where our clients may manage end users through their personal accounts. The accounts contain passenger information about:
Basic (“fill-in”) data
This OVIO feature is a handy tool, for it allows our clients to manipulate end users by clusters and apply marketing strategies. For example, it becomes possible to dedicate personal discounts, which would be burdensome without personal accounts’ feature.
Premier Travel Instruments
Our solutions are the result of many years of experience. We are proud to introduce you to our cutting-edge products.